USELESS... DONT MAKE THE SAME MISTAKE I DID!!!!

I am blown away and shocked by the lack of customer service. You happy to charge customers a 25% increase year on year and still throw in " Oh it looks like you were only charged R500 increase" wow... a whole 2%% increase from last year. Its not about the money, this is about the principle and that i will take my business elsewhere. This will not end here! You have my details - lets see how long it takes you to give paying customers a call to resolve an issue that couldve easily been resolved from the first call. Instead, I was issued penalties and a suspended account for not paying on time. You suspended my account!!! I can assure you something, I will be taking this matter further!!