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Nicola A
1 reviews | Active since Jan 2020
26 Jan 2021, 13:44
Urgent request for technical to contact me
Can someone from Sage please contact me, I am the Operations Manager. For days we have been unable to use Sage as there is a technical glitch on your end and we are in dire need to get our month end billing done. We call the support line, but no one ever answer, even tried calling back and selecting "New sales" thinking someone will pick up quicker if its an opportunity call, but still we don't get through. Held for 20 odd minutes at a time. Please help.
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Nicola A's updateReviewer Update
26 Jan 2021, 15:23Hi, thanks, but we have not been experiencing minor disruptions, we are unable to perform any function on the site, its unusable to us, we have attempted to login day and night.
Is there any timeframe on when this will be rectified? We cannot send out quotes, we are unable to send out our statements and invoices, our entire business has come to a grinding halt.
My day time contact number is +***9 - Company is OpenNet (Cape Town) . Also, our director is asking what will be done to compensate us, from a credit perspective, as we pay a monthly service for an service that we are unable to use for over a week now with major financial impact.
Is there any timeframe on when this will be rectified? We cannot send out quotes, we are unable to send out our statements and invoices, our entire business has come to a grinding halt.
My day time contact number is +***9 - Company is OpenNet (Cape Town) . Also, our director is asking what will be done to compensate us, from a credit perspective, as we pay a monthly service for an service that we are unable to use for over a week now with major financial impact.
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Nicola A's update26 Jan 2021, 15:23
Reviewer Update
Hi, thanks, but we have not been experiencing minor disruptions, we are unable to perform any function on the site, its unusable to us, we have attempted to login day and night.
Is there any timeframe on when this will be rectified? We cannot send out quotes, we are unable to send out our statements and invoices, our entire business has come to a grinding halt.
My day time contact number is +***9 - Company is OpenNet (Cape Town) . Also, our director is asking what will be done to compensate us, from a credit perspective, as we pay a monthly service for an service that we are unable to use for over a week now with major financial impact.
Is there any timeframe on when this will be rectified? We cannot send out quotes, we are unable to send out our statements and invoices, our entire business has come to a grinding halt.
My day time contact number is +***9 - Company is OpenNet (Cape Town) . Also, our director is asking what will be done to compensate us, from a credit perspective, as we pay a monthly service for an service that we are unable to use for over a week now with major financial impact.