Unusable service, Poor support, Poor company

SageOne Accounting has really gone down in the past few months, for the past two weeks with no end in sight users have been unable to conduct business during business hours, if you're lucky enough to be able to log in, you will be unable to do any accounting work due to constant errors on every click.

You're forced to work at night time which at least allows you to complete vital work.

You can not run a business with accounting software like this that does not work for weeks during business hours.

https://status.sage.com their status website tries to downplay the severity of the situation but claiming only some users are affected and claiming that only intermittent issues are experienced however every user will tell you this is not the case.

At times you can not even load the web page https://accounting.sageone.co.za receiving 502 errors instantly, from any ip or browser even through a VPN which means its not just some users, its anybody anywhere in the world.

The status page also also been claiming since this started some two weeks ago that they are working around the clock to fix the issue, I don't believe this for one second. No issue takes two weeks of working around the clock to resolve.

It has become clear to me that Sage either has *********** staff or they have simply outsourced everything to some *********** third party.

What should be made abundantly clear to anyone reading this, stay away from Sage they don't care about their customers only their money.

P.S. I have even been banned from their SageCity.com customer self help portal because I speak the truth.

Sage, rot in hell. I hope this situation results in you losing a lot of money.