TB
Tracy B

1 reviews | Active since Feb 2020

25 Jan 2021, 13:21

********* and disgusting setup

Complete, utter waste of our time and money. It is either offline, under construction only for it to go through under another construction because they had a problem with their first (or was it second?) construction. Then they decide to change their bank feeds which had worked before they underwent yet another of their fancy construction. We paid for a whole year of subscription and now I have to do things manually because they couldn't solve it since 2 months ago. The helpdesk came back pretty quickly but after being directed from one desk to another we still have a paid subscription that told me today that they have, surprise, surprise! Another error. Another hour of my time given in to incompetence. What in the world is going on Sage, are you trying to chase customers away and making a grand exit? You succeeded with us because we are DEFINITELY not renewing our subscription for this ****erally) useless expensive service. And Sage, I see you have been responding privately to the endless pages of complaints with the same problems. Please do not contact me and waste our time until you can give us a solution, we have enough of the apologies and run arounds, we want solutions.

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