1 reviews | Active since Aug 2013
unauthorized debit orders
<p> </p> <p>Unauthorized debit orders charged to my FNB banking account via Sage Pay (Pty) Ltd. </p> <p> </p> <p>I have called and e-mailed Sage Pay directly on a number of occasions since the first occurance on 15 November 2016. To date, no refunds or explanations or a copy of the actual authorization. </p> <p> </p> <p>Charges to date: 15 November 2016 (R99.00), 15 December 2016 (R99.00), 20 February 2017 (R99.00)</p> <p>Each transaction attracts a banking service fee. An instruction to stop a debit order costs banking fees. Stopping a debit order inside a bank costs even more. Telephone calls to sort out the problem costs even more.</p> <p> </p> <p>When are the banks going to increase security on debit orders?</p> <p>When is Sage Pay going to fix this?</p>
Good Day
We apologise for your frustration regarding this matter.
Your Complaint is important to us and we endeavour to resolve your query as soon as possible.
Sage Pay is a third party payment provider and we assist companies to process debit order collections for their customers.
Our team is on standby and will contact you shortly to assist.
Kind Regards,
Rosenthia Murray
Administration, Sage Pay ZA
Sage
Good Day
We apologise for your frustration regarding this matter.
Your Complaint is important to us and we endeavour to resolve your query as soon as possible.
Sage Pay is a third party payment provider and we assist companies to process debit order collections for their customers.
Our team is on standby and will contact you shortly to assist.
Kind Regards,
Rosenthia Murray
Administration, Sage Pay ZA
Sage
