1 reviews | Active since May 2015
UNAUTHORIZED DEBIT ORDER
Unauthorized debit order EC FINANCE/***6 SAGE R 109.99. I have without a doubt not given authorization nor consent for this debit order to be deducted from my account. I want this resolved immediately, I want this debit order cancelled from your side as well as EC Finance, my funds refunded and I want confirmation of the above said DONE! This is unacceptable, I cannot believe the poor business practice, it is astonishing. GET THIS RESOLVED. all your previous complaints are all for the same reason, do you not get it!!! YOU CANNOT TAKE MONEY UNAUTHORIZED AS YOU WILLINGLY PLEASE!!! and please do not give me a bullsh*t story as per all your previous replies to your other victims. How can I pay for a service I have not received? Seriously??? I am not threatening you I AM TELLING you, that should this not be resolved withing 48hours hereof, I will be taking legal action.
Good Day
We will be happy to assist you to clarify the situation.
We process debit orders on behalf of other companies and the following has possibly occurred:
1. You entered into a contractual arrangement with another company.
2. The contract includes a regular payment via debit order.
3. The company uses Sage Pay to facilitate the payment.
4. As a result, the debit on your account reflects Sage Pay rather than the name of the company you contracted.
In particular, we can provide you with the name of the company that is debiting your account. You will then need to contact the company directly.
To resolve the following query we would need you to provide us with the 8 digit reference number, you will find it before/after the word Sage Pay on your bank statement or you may provide us with your bank account number.
Thank you for highlighting your complaint with Sage Pay.
We endeavor to resolve your query with the utmost urgency.
Kind Regards,
Claire Small
Administration
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Good Day
We will be happy to assist you to clarify the situation.
We process debit orders on behalf of other companies and the following has possibly occurred:
1. You entered into a contractual arrangement with another company.
2. The contract includes a regular payment via debit order.
3. The company uses Sage Pay to facilitate the payment.
4. As a result, the debit on your account reflects Sage Pay rather than the name of the company you contracted.
In particular, we can provide you with the name of the company that is debiting your account. You will then need to contact the company directly.
To resolve the following query we would need you to provide us with the 8 digit reference number, you will find it before/after the word Sage Pay on your bank statement or you may provide us with your bank account number.
Thank you for highlighting your complaint with Sage Pay.
We endeavor to resolve your query with the utmost urgency.
Kind Regards,
Claire Small
Administration
***
***