DM
Danieta M
1 reviews | Active since Aug 2012
02 Feb 2015, 12:40
Unauthorised debits
Please stop *****ing money from my account. You need to stop debiting my account and refund me ALL the money you have taken from me. Otherwise i WILL take legal action against you and this so-called owner of Health-wise gym Tshepo. I have NO contract with either of you and what you are doing is a ******** offence.
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Replies (1)
Sage South Africa's replyOfficial
02 Feb 2015, 13:12Hello Dee_Sk,
We will be happy to assist you to clarify the situation.
In particular, we can provide you with the name of the company that is receiving the money.
The most likely situation is this:
1. You entered into a contractual arrangement with another company.
2. The contract includes a regular payment via debit order.
3. The company uses Sage Pay to facilitate the payment.
4. As a result, the debit on your account reflects Sage Pay rather than the name of the company you contracted
In order for me to see which company debited you, you need to provide me with the 8 digit reference number. You will find it after the word Sage Pay or you may provide me with your bank account number.
You will be receiving an email shortly where you may respond to.
Should you need further assistance please do not hesistate to email or contact me.
Thank you
Monique Isaacs
Administration
Sage Pay
***
***
We will be happy to assist you to clarify the situation.
In particular, we can provide you with the name of the company that is receiving the money.
The most likely situation is this:
1. You entered into a contractual arrangement with another company.
2. The contract includes a regular payment via debit order.
3. The company uses Sage Pay to facilitate the payment.
4. As a result, the debit on your account reflects Sage Pay rather than the name of the company you contracted
In order for me to see which company debited you, you need to provide me with the 8 digit reference number. You will find it after the word Sage Pay or you may provide me with your bank account number.
You will be receiving an email shortly where you may respond to.
Should you need further assistance please do not hesistate to email or contact me.
Thank you
Monique Isaacs
Administration
Sage Pay
***
***
Best regards,
Sage South Africa's reply02 Feb 2015, 13:12
Official
Hello Dee_Sk,
We will be happy to assist you to clarify the situation.
In particular, we can provide you with the name of the company that is receiving the money.
The most likely situation is this:
1. You entered into a contractual arrangement with another company.
2. The contract includes a regular payment via debit order.
3. The company uses Sage Pay to facilitate the payment.
4. As a result, the debit on your account reflects Sage Pay rather than the name of the company you contracted
In order for me to see which company debited you, you need to provide me with the 8 digit reference number. You will find it after the word Sage Pay or you may provide me with your bank account number.
You will be receiving an email shortly where you may respond to.
Should you need further assistance please do not hesistate to email or contact me.
Thank you
Monique Isaacs
Administration
Sage Pay
***
***
We will be happy to assist you to clarify the situation.
In particular, we can provide you with the name of the company that is receiving the money.
The most likely situation is this:
1. You entered into a contractual arrangement with another company.
2. The contract includes a regular payment via debit order.
3. The company uses Sage Pay to facilitate the payment.
4. As a result, the debit on your account reflects Sage Pay rather than the name of the company you contracted
In order for me to see which company debited you, you need to provide me with the 8 digit reference number. You will find it after the word Sage Pay or you may provide me with your bank account number.
You will be receiving an email shortly where you may respond to.
Should you need further assistance please do not hesistate to email or contact me.
Thank you
Monique Isaacs
Administration
Sage Pay
***
***
Best regards,