1 reviews | Active since May 2016

17 May 2016, 05:54

UNAUTHORISED DEBIT FROM SAGE

<p>An unauthorised debit order of R99.00 with reference: SA UNATHI ***7 SAGEPAY, was deducted off my bank account on the 17 of May 2016.<br />All my authorised debit orders go out on the 28th of every month. I have no idea who they are or where they got my bank account details and I'm very livid about this. This debit order has resulted in my incurring a R125.00 unpaid charge due to insufficient funds for the debit order.<br />I would like a refund of the R125.00 unpaid charge that I incurred unnecessarily.</p>

0
Replies (1)
Sage South Africa
Sage South Africa's reply24 May 2016, 13:27
Official

Good Day

Your Complaint is important to us and we endeavour to resolve your query as soon as possible.

As per our earlier conversation we are resolving your query and will provide feedback accordingly.

Kind Regards,

Claire Small

Call Centre Supervisor, Sage Pay ZA

Sage

Office: ***

Mobile ***