TM
Tumo M

1 reviews | Active since Dec 2014

25 Mar 2017, 06:29

Unathourized Debit

<p>I constantly have a debit on my account by Havendeal Sagepay ( ********** 73)and I don't have any contractual agreement with this company as I don't even know what service they offer. I used to go to the back for reversal but after few months they are back and what I get from the bank is they use different account or reference on a monthly basis hence it seem impossible to block or stop this scrupulous debit order on my account. Can one please what can I do to recover all my money I lost **********ly by this debit.</p>

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Replies (1)
Sage South Africa
Sage South Africa's reply27 Mar 2017, 10:03
Official

Good Day

We apologise for your frustration regarding this matter.

We would like to highlight that Sage Pay is a third party payment provider and we assist companies to process debit order collections for their customers. We are aware that it is complicated to explain via an email or Hellopeter, but we would to explain that the company debiting your account is in fact Haven Deals, and not Sage Pay.

I will personally contact to assist you in having this matter resolved.


Kind Regards

Rosenthia Murray

Administration, Sage Pay ZA

Sage