Unable to get support ion Pastel Payroll

<p>Hi</p> <p> </p> <p>I paid the annual licence fee twice (but againt the incorrect reference number - I used the Pastel Partner reference number).</p> <p> </p> <p>I was unable to communicate with Pastel Payroll via e-mail. I tried another time to ********** They forwarded this e-mail to *** :</p> <p> </p> <p>Good Day,</p> <p>Thank you for your support email.</p> <p>Please see below and assist client.</p> <p> </p> <p>Kind Regards,</p> <p>Sage Pastel Payroll & HR support</p> <p><br />-----Original Message-----<br />From: "Leon van Rooyen" ********** />Sent: 23/03/2017 8:50 AM<br />To: ********** />CC:<br />Subject:<br /> </p> <p>Hi</p> <p>I paid this twice with reference number PRO2460. Kindly allocate it to<br />P80617, and refund the one payment to our SagePay account.</p> <p>I attach both POP's</p> <p>Regards<br />Leon</p> <p> </p> <p>I have heard nothing since then - I had a stroke in 2015 and is unable to make the phone call to rectify this - surely they have someone that can read?</p> <p> </p> <p>My Pastel Payroll expires on 31 March.</p> <p> </p> <p>Regards</p> <p>Leon</p>