Totally Irate!!!!!

I have a huge issue with Sage!! I have called the called center so many times explaining my issue and they keep on giving me a quick fix to resolve my problem. Finally (after spending a day with my accountant and a day) they have now sent to problem to the technical team that say it could take upto 72 DAYS to correct the problem! How am i supposed to send my clients a statement with incorrect information on it and say "oh well sorry sage is going to take upto 72 days to fix this" Its a dam joke. So i sent the lady who is supposed to be "assisting" me Boniswa Nkosi a mail asking her if there was any development on the issue and I get a auto response she is out of office and will attend to the mail when she returns.... SO WHAT NOW?????????