1 reviews | Active since Apr 2018
Total Lack of Support from Sage Pastel Accounting
The VAT increase was announced in the budget speech in Feb.
Surely Sage Pastel should've been ready to support clients paying for their system towards being compliant. I have been trying to phone Sage Pastel "Support" for 4 days. Every time I stayed on the line until the battery of the handset was flat (45 minutes). So - I cannot generate invoices with the new VAT requirements due to a lack of support. Or should I say - there is no support and not just a lack thereof
Dear Valued Customer
Thank you for raising your concerns with us and please accept our sincerest apologies for the frustration experienced.
In order to fully assist and resolve your query please can we request that you provide us with your account or contact details so we can urgently make contact with you.
Kind Regards
The Sage SA Team
Dear Valued Customer
Thank you for raising your concerns with us and please accept our sincerest apologies for the frustration experienced.
In order to fully assist and resolve your query please can we request that you provide us with your account or contact details so we can urgently make contact with you.
Kind Regards
The Sage SA Team