They demand payment until the end of time

We recently stopped using Pastel, mainly because of the dismal level of customer service Sage provides. We are now up and running quite happily on one of their competitors' products. Sage must be desperate for money, as they keep sending us statements and asking for money. We have paid them everything we owed. We will not carry on paying, just because their staff are unable to action a cancellation properly. Avoid Sage and Pastel.