1 reviews | Active since Dec 2012
Terrible support
Why do you even have the platform online where you get to ask questions instead of phoning on contact support? The questions just go forever unanswered - I only got contacted once and it was a courtesy email to find out if my query was resolved - she at least answered my question after I rep****. But again send queries and it just goes unanswered. I do not want to wait over 10 minutes to speak to someone for help and I certainly don't want to have to wait over a month for emails to maybe get a reply.
Good day,
We are terribly sorry for the inconvenience caused! In terms of getting your query resolved in a timely manner, we would like the most appropriate team to get in touch with you based on your info provided. Can we suggest that you request a call-back on the following link, so that a dedicated team can get in touch with you to further assist. https://www.sage.com/za/customer-call-back-form
Kind regards
The Sage SA Team
Best regards,
Good day,
We are terribly sorry for the inconvenience caused! In terms of getting your query resolved in a timely manner, we would like the most appropriate team to get in touch with you based on your info provided. Can we suggest that you request a call-back on the following link, so that a dedicated team can get in touch with you to further assist. https://www.sage.com/za/customer-call-back-form
Kind regards
The Sage SA Team
Best regards,