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prinisha G

1 reviews | Active since Jun 2018

18 Jun 2018, 14:02

Terrible service for such a huge company!

After holding on for a call center agent for over 15 minutes the call just cuts and this happens three times in a row.

Surely not answering a call in a set amount of minutes causes you bad cred but let me tell you something its better than putting the call down. wake up!

Pathetic!

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Replies (1)
Sage South Africa
Sage South Africa's reply18 Jun 2018, 14:20
Official

Good day,

We are terribly sorry for the inconvenience caused! In terms of getting your query resolved in a timely manner, we would like the most appropriate team to get in touch with you based on your info provided. Can we suggest that you request a call-back on the following link, so that a dedicated team can get in touch with you to further assist. https://www.sage.com/za/customer-call-back-form

Kind regards

The Sage SA Team