LS
Lourens S
1 reviews | Active since Jan 2017
14 Apr 2023, 15:57
Terrible service
My subscription was about to expire, and I had questions. The customer support team has not responded for over a week to emails and did not answer their phone. My account is now inactive and need to use the system. The Sage team as over and over showed that they do not care about customer care at all. Can someone please get in touch with me so I can use the accounting system?
Helpful (0)
Replies (2)0
Replies (2)
Sage South Africa's replyOfficial
19 Apr 2023, 10:23Good day Lourens,
Hope you are well.
We have been advised that one of our consultants have been in touch with you in this regard and that the matter has now been resolved.
Kind regards
The Sage SA Team
Hope you are well.
We have been advised that one of our consultants have been in touch with you in this regard and that the matter has now been resolved.
Kind regards
The Sage SA Team
Sage South Africa's reply19 Apr 2023, 10:23
Official
Good day Lourens,
Hope you are well.
We have been advised that one of our consultants have been in touch with you in this regard and that the matter has now been resolved.
Kind regards
The Sage SA Team
Hope you are well.
We have been advised that one of our consultants have been in touch with you in this regard and that the matter has now been resolved.
Kind regards
The Sage SA Team
LS
Lourens S's updateReviewer Update
20 Apr 2023, 07:43Yes, they have, but only after sending emails to all the email addresses I could find for people at Sage, engaging on Social media and this review. It took Sage close to 2 weeks to respond.
LS
Lourens S's update20 Apr 2023, 07:43
Reviewer Update
Yes, they have, but only after sending emails to all the email addresses I could find for people at Sage, engaging on Social media and this review. It took Sage close to 2 weeks to respond.