Terrible service continues

It's been an additional month now... Sage Pastel still harrasing me for debt for a service that was explicitly in writing not renewed.

Here's last HelloPeter Review: https://www.hellopeter.com/sage-pastel/reviews/harassing-for-null-and-void-collection- **********

I've contacted customer care several times same with the accounts department.

This is the invoice number in question - INV ********** - it needs to be credited and my details removed from Sage Database.