RR
Rajeve R

1 reviews | Active since Jun 2011

03 Apr 2019, 14:55

Terrible Service!

I have been trying now for 3 days to get through to anyone at Sage to assist with my license renewal! I have sometimes waited for an hour on the phone only for the telephone line to go dead, furthermore, I have sent emails that have not been responded to. For 3 days, we have not processed any documents because we cannot renew our license! This is a nightmare! Pathetic service!

0
Replies (3)
Sage South Africa
Sage South Africa's reply03 Apr 2019, 15:19
Official
Good day Rajeve, 

Thank you for your comment - please will you forward you information through to our Customer Care Team - please will you also supply them with your customer number / site code . email address is *** 

Thank you 

Kind regards 

The Sage SA Team 
RR
Rajeve R's update03 Apr 2019, 15:21
Reviewer Update
We have sent correspondence to your Customer Care Team. They're not very helpful either....
Sage South Africa
Sage South Africa's reply03 Apr 2019, 15:24
Official
Good day Rajeve, 

When was your correspondence sent - as far as we are aware all correspondence that received by the team is act upon. 

Kind regards 

The Sage SA Team