JB
Juston B

1 reviews | Active since Feb 2019

12 Apr 2020, 18:49

System blocked even after payment

I have been using sage online accounting for the past few months all was well and I forgot to pay my monthly subscription my fault I then payed and my system was live again for 5minutes, then got deactivated again, I looked through the setting and payment reflects but still no access, I have mailed them 3 time with just an automated response and even when I call they just cut it after answering.

0
Replies (2)
Sage South Africa
Sage South Africa's reply14 Apr 2020, 11:48
Official
Good day Juston, 

Thank you for your comment - it is our understanding that a Customer Care Consultant has been in touch with you to discuss your query.

Kind regards 
The Sage SA Team 
JB
Juston B's update14 Apr 2020, 11:53
Reviewer Update
Good Day

Yes a lady buy the name of Anna called me and was very helpful, she will assist to get the issue sorted out