Support - what support?

Item: Sage South Africa
Rating: 2
Author: Marilis Janse van Rensburg

Your so-called support is pathetic! I request support, is diverted to send a mai, which I do. Then I get an automated response to either chat to a bot or some rubish automated thing. HOW DO I GET SUPPORT FROM A PERSON?

Helpful (0)

Replies (3)

Sage South Africa's replyOfficial

18 Jan 2024, 14:21

Good day Marilis,

Hope you are well. We have been advised that one of our customer care consultant's have been in touch with you in this regard and have arranged for someone to give you a call back to assist.

Kind regards

The Sage SA Team

Sage South Africa's reply18 Jan 2024, 14:21

Official

MJvR

Marilis Janse van Rensburg's updateReviewer Update

18 Jan 2024, 14:29

Thank you yes, Anna (very kind) phoned me. Hoping to receive a call from support soon.

MJvR

Marilis Janse van Rensburg's update18 Jan 2024, 14:29

Reviewer Update

Thank you yes, Anna (very kind) phoned me. Hoping to receive a call from support soon.

Sage South Africa's replyOfficial

18 Jan 2024, 14:59

Hi Marilis,

Thank you for your feedback.

Kind regards
The Sage SA Team

Sage South Africa's reply18 Jan 2024, 14:59

Official

Hi Marilis,

Thank you for your feedback.

Kind regards
The Sage SA Team