HL
Hans L

1 reviews | Active since Aug 2011

20 Dec 2016, 08:18

support calls

<p>i have full support with Sage Pastel yet my calls get dropped. i can hear someone picks up the call then simply hangs up. this is not acceptable. we pay alot for support and then get this service. :( :( :(</p>

0
Replies (1)
Sage South Africa
Sage South Africa's reply20 Dec 2016, 08:57
Official

Good morning Hans

Please accept our sincerest apologies for the inconvenience you've experienced this morning.

We're currently experiencing some technical difficulties on our telephone lines and are working on resolving it.

We can confirm that a Support Team Leader has already made contact with you this morning to assist and that your query has been resolved.

Please feel free to make contact with the Support Team should you require anything else.

Have a wonderful festive season.

Kind Regards

The Sage Pastel Support Team