Supplier invoice issue

Item: Sage South Africa
Rating: 1
Author: Kyle S

I have been using Sageone online accounting for a few years now with many problems along the way. Currently there is a new problem since the recent maintenance.

When doing supplier invoice and i click on "additional costs" as soon as i enter an invoice number for the additional cost the webpage freezes and a blue loading bar comes up and says please wait. I cant complete the invoice and Im falling behind on work. I have tried on different computers and different browsers but no luck. I have tried to contact support but no luck. Please can someone report this to technical department.

Helpful (0)

Replies (4)

Sage South Africa's replyOfficial

13 Dec 2022, 12:31

Good day Kyle,

Hope you are well.

We have been advised that a consultant has taken your concern offline and have dealt with you directly.

Kind regards
The Sage SA Team

Sage South Africa's reply13 Dec 2022, 12:31

Official

Good day Kyle,

Hope you are well.

We have been advised that a consultant has taken your concern offline and have dealt with you directly.

Kind regards
The Sage SA Team

Kyle S's updateReviewer Update

13 Dec 2022, 21:14

Hello, Yes they called me today to tell me its fixed but its not.

Kyle S's update13 Dec 2022, 21:14

Reviewer Update

Hello, Yes they called me today to tell me its fixed but its not.

Kyle S's updateReviewer Update

14 Dec 2022, 23:58

Problem Solved

Kyle S's update14 Dec 2022, 23:58

Reviewer Update

Problem Solved

Sage South Africa's replyOfficial

15 Dec 2022, 10:32

Hi Kyle,

Thank you for your feedback, much appreciated.

Kind regards
The Sage SA Team

Sage South Africa's reply15 Dec 2022, 10:32

Official

Hi Kyle,

Thank you for your feedback, much appreciated.

Kind regards
The Sage SA Team