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Gary M

1 reviews | Active since Feb 2023

02 Feb 2023, 08:54

Stay Away From Sage South Africa

We upgraded to a bigger plan. Now we would like to revert to the smaller plan we originally had and Sage says we will loose all our data if we downgrade. We called their office and this is the feedback we get. Any accounting software company should know that hsitorical data is a legal requirement for business to keep. This was not advised to us and seem a total unfair and should be a big notification on their site that once you upgrade you cannot downgrade without loosing you data.

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Replies (1)
Sage South Africa
Sage South Africa's reply02 Feb 2023, 12:57
Official
Good day Gary, 

Hope you are well. We have been advised that one of our Support Manager's has reached out to you in this regard and they have taken your concern offline and are dealing with you directly. 

Kind regards
The Sage SA Team