SL
Sonja L
1 reviews | Active since Jun 2014
05 Jul 2021, 16:01
Stay away form Sage / Pastel!!!
Beware!!! It is nigh impossible to get support from Sage Pastel - do not be fooled into thinking that because you are paying for support, you will actually get any support!!! I fail to understand why, for the last 18 months "COVID" is still affecting their poor performance/high call volumes/longer wait times!!! It's a joke! Sage you are an IT company - can you not get your act together so that you can offer a half decent service??????? Just pathetic service all around!
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Sage South Africa's replyOfficial
08 Jul 2021, 11:41Good day Sonja ,
Thank you for reaching out to us. We have been advised that one of our Customer Care Consultant's have reached out to you in this regard. They have taken this query offline and are dealing with you directly regarding the discussion that you held with them.
Kind regards
The Sage SA Team
Thank you for reaching out to us. We have been advised that one of our Customer Care Consultant's have reached out to you in this regard. They have taken this query offline and are dealing with you directly regarding the discussion that you held with them.
Kind regards
The Sage SA Team
Sage South Africa's reply08 Jul 2021, 11:41
Official
Good day Sonja ,
Thank you for reaching out to us. We have been advised that one of our Customer Care Consultant's have reached out to you in this regard. They have taken this query offline and are dealing with you directly regarding the discussion that you held with them.
Kind regards
The Sage SA Team
Thank you for reaching out to us. We have been advised that one of our Customer Care Consultant's have reached out to you in this regard. They have taken this query offline and are dealing with you directly regarding the discussion that you held with them.
Kind regards
The Sage SA Team