HL
Hamish L

1 reviews | Active since Jun 2016

18 Apr 2018, 15:53

Spamming their client, no unsubscribe.

I have been spammed by multiple sales agents wanting me to upgrade a product that I don't even use anymore. Sage decided to make a quick buck off the Vat increase to sow fear into their clientele so that they upgrade to a newer product. What they neglected to do was put an unsubscribe on all of their emails. I have sent messages back asking them to remove my contact details yet i still keep on getting automated replies from their sales agents. I am on the verge of going to the direct marketing association to lodge a complaint

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Replies (1)
Sage South Africa
Sage South Africa's reply18 Apr 2018, 16:22
Official

Dear Valued Customer


Thank you for raising your concerns with us and please accept our sincerest apologies for the frustration experienced.


In order to fully assist and resolve your query please can we request that you provide us with your account or contact details so we can urgently make contact with you.


Kind Regards
The Sage SA Team