So much for preferred status after accreditation
Oh my word, I am once again having to resort to public platforms to get Sage to assist me. I have been trying FOR MONTHS to get them to sort out my Payroll Advisor setup which they botched and I do not receive the supposed rebates I was entitled to. They SIMPLY WILL NOT attend to the issue. I have sent LOADS of emails and they have now resorted to simply ignoring me.
Helpful (0)
Replies (3)0
Replies (3)
Sage South Africa's replyOfficial
30 Jan 2026, 12:32Good day Cynthia,
Hope you are well. Thank you for taking our customer care agents call and for bringing this to our attention. They will arrange for someone the relevant team to give you a call back shortly.
Kind regards
The Sage SA Team
Hope you are well. Thank you for taking our customer care agents call and for bringing this to our attention. They will arrange for someone the relevant team to give you a call back shortly.
Kind regards
The Sage SA Team
Sage South Africa's reply30 Jan 2026, 12:32
Official
Good day Cynthia,
Hope you are well. Thank you for taking our customer care agents call and for bringing this to our attention. They will arrange for someone the relevant team to give you a call back shortly.
Kind regards
The Sage SA Team
Hope you are well. Thank you for taking our customer care agents call and for bringing this to our attention. They will arrange for someone the relevant team to give you a call back shortly.
Kind regards
The Sage SA Team
's updateReviewer Update
07 Feb 2026, 07:06Yes they call.... and then do ABSOLUTELY NOTHING!!!!!
's update07 Feb 2026, 07:06
Reviewer Update
Yes they call.... and then do ABSOLUTELY NOTHING!!!!!
Sage South Africa's replyOfficial
10 Feb 2026, 10:45Good day Cynthia,
thank you for your comment. We have been advised that the relevant agent has been in touch with you in this regard.
Kind regards
The Sage SA Team
thank you for your comment. We have been advised that the relevant agent has been in touch with you in this regard.
Kind regards
The Sage SA Team
Sage South Africa's reply10 Feb 2026, 10:45
Official
Good day Cynthia,
thank you for your comment. We have been advised that the relevant agent has been in touch with you in this regard.
Kind regards
The Sage SA Team
thank you for your comment. We have been advised that the relevant agent has been in touch with you in this regard.
Kind regards
The Sage SA Team