Simple question?

<p>Pastel Sage</p> <p> </p> <p>Can you please respond to my two email queries? I bought an Xpress package and Incredible Connection on the 4th of Auguts. I registered it, but have since decided I want to move onto Sage One. I spoke to 10 people in 5 minutes of which one even wanted to solve my issue by selling Sage One. Incredible connection informed me that I must first speak to you and then they will confirm with you. Why.. al your people ask me... becuase your issued my the licence and I need to understand if it is technically possible. </p> <p> </p> <p>So simple question. Can I return the package, your refund me the money or allocate to a new package and I move onto Sage Once, considering I have already registered the packag??</p> <p> </p> <p>FYI, if you do the calculation you will be making more money out of me in the long term, but hey what do I know!!!</p> <p> </p> <p>Christie</p>