CB
Carolyn B
1 reviews | Active since Jun 2017
18 Jan 2019, 16:00
Shocking service providers
Sage have been allegedly experiencing phone issues for the past two months and claim to have high call volumes when you call in - you can sit on hold for unacceptably long times and they are making not effort to sort this out. They are simply full of excuses. Their customer service is shocking and these are supposed to be market leaders!!!!!!!!!!
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Sage South Africa's replyOfficial
18 Jan 2019, 16:03Good day Carolyn,
Thank you for your post. In order for I to get to the bottom of your frustration - we require more information. Please send your customer number / site code as well as your information (brief description of what you require assistance with) through to our Customer Care Team so that they can investigate for you.
***
Kind regards
The Sage SA Team
Thank you for your post. In order for I to get to the bottom of your frustration - we require more information. Please send your customer number / site code as well as your information (brief description of what you require assistance with) through to our Customer Care Team so that they can investigate for you.
***
Kind regards
The Sage SA Team
Sage South Africa's reply18 Jan 2019, 16:03
Official
Good day Carolyn,
Thank you for your post. In order for I to get to the bottom of your frustration - we require more information. Please send your customer number / site code as well as your information (brief description of what you require assistance with) through to our Customer Care Team so that they can investigate for you.
***
Kind regards
The Sage SA Team
Thank you for your post. In order for I to get to the bottom of your frustration - we require more information. Please send your customer number / site code as well as your information (brief description of what you require assistance with) through to our Customer Care Team so that they can investigate for you.
***
Kind regards
The Sage SA Team