1 reviews | Active since Mar 2017
Shocking
<p>we bought pastel Xpress about a week ago and still trying to sort out the bugs. send pastel an e-mail regarding the problems, no body contacts us and we then get an e-mail to state that the query we had has been resolved?????? sent two more e-mails to ********** and still nothing. Guess what we paid for this support and nothing no contact no how's going, we'll come back to you NOTHING!!!!!!!!! the service is shocking!!!!!!!</p>
Dear Customer
We apologize for the delayed response, your complaint was unfortunately logged under the incorrect account which resulted in you not getting a response in time. We recently merged all Sage accounts so that we can accurately keep track of all incidents.
Could you please send us your contact details so that we can contact you to follow up on the above.
Kind Regards
Sage Pastel Support
Best regards,
Dear Customer
We apologize for the delayed response, your complaint was unfortunately logged under the incorrect account which resulted in you not getting a response in time. We recently merged all Sage accounts so that we can accurately keep track of all incidents.
Could you please send us your contact details so that we can contact you to follow up on the above.
Kind Regards
Sage Pastel Support
Best regards,