JB
Jonathan B
1 reviews | Active since Feb 2013
29 Sept 2024, 12:22
Shameful SAGE
We cancelled our Sage Accounting Package months ago. IIn August 2024 i get an email saying the subscription is about to be renewed and my Crefit Card will be debited.in week or so time. I immediately respond saying the subscription was cancelled and please dont debit, No response from SAGE. I then get debited with a thank you email from SAGE!!!! I have been trying for 3 weeks to get a refund.
SAGE has put up every obstacle you can imagine - blatant delaying tactics I won't list all the hoops they make you jump through . To date no refund and no response Shameful
My SAGE reference number is MBR ***3 HD168013
Ex customers warned me they were like this
Shaneful
Helpful (0)
Replies (2)0
Replies (2)
Sage South Africa's replyOfficial
30 Sept 2024, 08:43Good day Jonathan,
Thank you for reaching out to us in this regard. We were not successful in getting through to you on the contact number supp**** as well as the number on the profile. Do you perhaps have an alternative number. In the meantime our customer care consultant will investigate the above and assist with the necessary.
Kind regards
The Sage SA Team
Thank you for reaching out to us in this regard. We were not successful in getting through to you on the contact number supp**** as well as the number on the profile. Do you perhaps have an alternative number. In the meantime our customer care consultant will investigate the above and assist with the necessary.
Kind regards
The Sage SA Team
Sage South Africa's reply30 Sept 2024, 08:43
Official
Good day Jonathan,
Thank you for reaching out to us in this regard. We were not successful in getting through to you on the contact number supp**** as well as the number on the profile. Do you perhaps have an alternative number. In the meantime our customer care consultant will investigate the above and assist with the necessary.
Kind regards
The Sage SA Team
Thank you for reaching out to us in this regard. We were not successful in getting through to you on the contact number supp**** as well as the number on the profile. Do you perhaps have an alternative number. In the meantime our customer care consultant will investigate the above and assist with the necessary.
Kind regards
The Sage SA Team
Sage South Africa's replyOfficial
30 Sept 2024, 16:03Good day Jonathan,
Please see our email that has been sent through to offline.
Kind regards
The Sage SA Team
Please see our email that has been sent through to offline.
Kind regards
The Sage SA Team
Sage South Africa's reply30 Sept 2024, 16:03
Official
Good day Jonathan,
Please see our email that has been sent through to offline.
Kind regards
The Sage SA Team
Please see our email that has been sent through to offline.
Kind regards
The Sage SA Team