DG
Donnavan G

1 reviews | Active since Jun 2024

06 Jan 2026, 09:04

*********** Service

The most unreliable and pathetic service experience I have ever received. I went on Holiday and came back yesterday and found my Sage Accounting system to be suspended. I called in to enquire as they double debited my account in November but only sent me an invoice for one payment. I called about 5 times and hold on for almost 30 min without being helped. They promised to call me back and also failed to do so. This morning again they tell me I have to register every month to renew my subscription which I never did in the past. I am unable to do any work as I cannot access the program. What a waste of money and time with these people.

0
Replies (1)
Sage South Africa
Sage South Africa's reply06 Jan 2026, 12:44
Official
Good day Donnavan, 

Thank you for taking our call earlier today. We appreciate your time and assistance.We have been advised that you have engaged with the correct team regarding this matter, and arrangements are in place to ensure it is rectified.
Kind regards
The Sage SA Team