AM
Andrew M
1 reviews | Active since Sept 2009
03 Aug 2022, 07:31
Sage web service insecure and dangerous
Sage support are unable to address issues reported, and simply respond repeatedly with parrot-fashion responses unrelated to the incident. Their e-mail is not setup correctly, and is not secure - web-hosted services do not allow me to correct this. This is a serious security issue, which should disqualify the service from being used as an accounting system. I am left with no choice but to move, in the absence of a resolution to this problem.
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Replies (2)
Sage South Africa's replyOfficial
04 Aug 2022, 16:15Good day Andrew,
Hope you are well - we have been advised that one of our Managers has attempted to reach out to you but was not successful . Please be on the lookout for an email from Sage. The manager will take this matter offine and deal with you directly going forward.
Kind regards
The Sage SA Team
Hope you are well - we have been advised that one of our Managers has attempted to reach out to you but was not successful . Please be on the lookout for an email from Sage. The manager will take this matter offine and deal with you directly going forward.
Kind regards
The Sage SA Team
Sage South Africa's reply04 Aug 2022, 16:15
Official
Good day Andrew,
Hope you are well - we have been advised that one of our Managers has attempted to reach out to you but was not successful . Please be on the lookout for an email from Sage. The manager will take this matter offine and deal with you directly going forward.
Kind regards
The Sage SA Team
Hope you are well - we have been advised that one of our Managers has attempted to reach out to you but was not successful . Please be on the lookout for an email from Sage. The manager will take this matter offine and deal with you directly going forward.
Kind regards
The Sage SA Team
AM
Andrew M's updateReviewer Update
17 Aug 2022, 17:51I have in fact rep**** to the mail from the 'manager', but the replies I am getting from Sage are simply regurgitating the same standard and incorrect answer. The fact is that your mail servers are setup incorrectly, and while you evidently keep trying to appear as if you are providing a service, and appear that you are knowledgeable, your team is ********, *********** and devious. For this reason I have migrated my accounts to SoftSol, and no longer need your services. Don't bother with another automated reply, its easier just to move all my clients to a service-oriented company.
AM
Andrew M's update17 Aug 2022, 17:51
Reviewer Update
I have in fact rep**** to the mail from the 'manager', but the replies I am getting from Sage are simply regurgitating the same standard and incorrect answer. The fact is that your mail servers are setup incorrectly, and while you evidently keep trying to appear as if you are providing a service, and appear that you are knowledgeable, your team is ********, *********** and devious. For this reason I have migrated my accounts to SoftSol, and no longer need your services. Don't bother with another automated reply, its easier just to move all my clients to a service-oriented company.