MJ
Mark J

1 reviews | Active since Apr 2018

30 Jan 2026, 10:38

Sage under performs on support

Two weeks of unresolved issue. 20 hours plus on telephonic support and promised excallations. Still nothing solved. Support staff can only do so much before management needs to step in. Sage you are costing my business money.

0
Replies (1)
Sage South Africa
Sage South Africa's reply30 Jan 2026, 11:06
Official
Hi Mark , 

Thank you for taking our call this morning. As per your chat with our customer care agent - they will arrange for the relevant team to give you a call shortly in this regard. 

Kind regards 
The Sage SA Team