1 reviews | Active since Mar 2009
Sage Support Team Ineptitude
Sage one recently rolled out two factor authentication without letting us know and without asking permission. Trouble is that our email login was a legacy one which we no longer have access to. For over 2 weeks now they have been unable to sort this out and we now have a VAT payment due that we cannot calculate properly. Each call is me with "Our dev team is on it and it will be sorted by tomorrow". We are now having to investigate other options as we cannot run a business where we are doing VAT calcs on a spreadsheet.
Our company has over 400 staff and a turnover of over R40Mil. Looking at Xero accounting now as a way to solve the problem we have.
Good day Darrin,
Our customer care agent was not successful in reaching you telephonically. We have been advised that the concern has been addressed and is now sorted. If this is not the case please will you let us know.
Kind regards
The Sage SA Team
Good day Darrin,
Our customer care agent was not successful in reaching you telephonically. We have been advised that the concern has been addressed and is now sorted. If this is not the case please will you let us know.
Kind regards
The Sage SA Team