MO
Michael O

1 reviews | Active since Jan 2012

18 May 2018, 11:33

SAGE Support NOT good

Sage Support Still Experiencing a higher than normal call volume... +/- 20min waiting time...

Below response from SAGE will read.. Due to the change in VAT we have been flooded with calls...

Just plain Shocking to say the least. Assign some of your "sales" staff (answering time LESS THAN 1min) to support. NOT ALL SUPPORT CALLS are very technical

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Replies (1)
Sage South Africa
Sage South Africa's reply18 May 2018, 11:36
Official

Good day,

We are terribly sorry for the inconvenience caused! In terms of getting your query resolved in a timely manner, we would like the most appropriate team to get in touch with you based on your info provided. Can we suggest that you request a call-back on the following link, so that a dedicated team can get in touch with you to further assist. https://www.sage.com/za/call-back

Kind regards

The Sage SA Team