AT
Annette T
1 reviews | Active since Oct 2010
28 Feb 2022, 08:40
SAGE Soutt Afirca - nightmare
We are with sage accounting for 3 years now, and have had a lot of problems! On Sunday 20 Feb 2022 I worked on our month end loading invoices etc. On Monday morning 21 Feb 2022 we were unable to load any invoices. Sage promised they will solve the problem within 72 hours, nothing happened, we followed up, they put us on "critical" - still nothing, we followed up - they put us on red-alert on Thursday, and it is now Monday again - and month end, and year end and it is still not sorted out!!!
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Sage South Africa's replyOfficial
28 Feb 2022, 12:09Hi Annette,
Hope you are well - thank you for reaching out . We have been advised that you have managed to chat to our consultant's as well as a consultant from our customer care team . Our Customer Care consultant has taken this offline with you directly.
Kind regards
The Sage SA Team
Hope you are well - thank you for reaching out . We have been advised that you have managed to chat to our consultant's as well as a consultant from our customer care team . Our Customer Care consultant has taken this offline with you directly.
Kind regards
The Sage SA Team
Sage South Africa's reply28 Feb 2022, 12:09
Official
Hi Annette,
Hope you are well - thank you for reaching out . We have been advised that you have managed to chat to our consultant's as well as a consultant from our customer care team . Our Customer Care consultant has taken this offline with you directly.
Kind regards
The Sage SA Team
Hope you are well - thank you for reaching out . We have been advised that you have managed to chat to our consultant's as well as a consultant from our customer care team . Our Customer Care consultant has taken this offline with you directly.
Kind regards
The Sage SA Team