1 reviews | Active since Sept 2017
Sage South Africa worst customer service ever
New update of V18 keeps crashing with error code 3021. Phoned for two days no answer to my calls, high call volumes. Then I mailed the support team, only to get an animated reply directing me to an online support but no where to they even mention my problem. this is now 5 days later and no but no support. Again Sage South Africa you have no idea what customer service should be. And do you know your programs is the hart of our business without that we can't run our business. But you quick to demand payment.
Today my V18 system at shop 2 also crashed with the same error 3021
What do I do ........
Dear Valued Customer
Thank you for raising your concerns with us and please accept our sincerest apologies for the frustration experienced.
In order to fully assist and resolve your query please can we request that you provide us with your account or contact details so we can urgently make contact with you.
Kind Regards
The Sage SA Team
Dear Valued Customer
Thank you for raising your concerns with us and please accept our sincerest apologies for the frustration experienced.
In order to fully assist and resolve your query please can we request that you provide us with your account or contact details so we can urgently make contact with you.
Kind Regards
The Sage SA Team