dD
dnawolfaardt D
1 reviews | Active since Jan 2017
28 Oct 2021, 14:27
Sage South Africa hits rock bottom ...
Sage South Africa hits rock bottom in service delivery and accounting errors. If you thinking of choosing Sage Accounting - don't! Stay well away. Their technical support and service is almost non-existent, we have, on a few occasions ,had invoice numbers duplicated, clients billed twice on the recurring system, missing invoice numbers in a sequence, try and send more than 150 statements at month end and the system crashes. It is nigh impossible to get anyone on the phone. Our system goes offline a number of times each day (host server error message) and they flatly refuse to pass any credits for downtime. Worst software company ever.
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Replies (1)Sage South Africa's replyOfficial
03 Nov 2021, 18:13Good day Anita,
We're sorry for the problem you've encountered with Sage Business Cloud.
We're sorry for the problem you've encountered with Sage Business Cloud.
We understand your frustration and are doing everything we can to restore the service.
We are aware of the serious impact these interruptions are having on your business, and we are working around the clock to resolve the issue.
Kind regards
The Sage SA Team
Kind regards
The Sage SA Team
Sage South Africa's reply03 Nov 2021, 18:13
Official
Good day Anita,
We're sorry for the problem you've encountered with Sage Business Cloud.
We're sorry for the problem you've encountered with Sage Business Cloud.
We understand your frustration and are doing everything we can to restore the service.
We are aware of the serious impact these interruptions are having on your business, and we are working around the clock to resolve the issue.
Kind regards
The Sage SA Team
Kind regards
The Sage SA Team
