1 reviews | Active since May 2018
SAGE SOUTH AFRICA BAD SERVICE DELIVERY
i have sent an email to pastel sage regarding the vat update in the beginning March 2018 as i needed their help to update my express version 14 from 14% to 15% after calling everyday and holding on for 45 minutes or more i had no other choice but to recruit an outsourced company to come and implement the VAT change for for me as it was vital to continue business, it took them about 15minutes to execute and they charged me R1000.00 for their services a few days later on the 5 April pastel then sent me a email on how to execute the change for free. i have sent a email to their customer service team and have since not received any response from them.
if you call them they just pass the buck from one person to the other .
I AM REALLY DISAPPOINTED WITH THEM
Dear Valued Customer
Thank you for raising your concerns with us and please accept our sincerest apologies for the frustration experienced.
In order to fully assist and resolve your query please can we request that you provide us with your account or contact details so we can urgently make contact with you.
Kind Regards
The Sage SA Team
Dear Valued Customer
Thank you for raising your concerns with us and please accept our sincerest apologies for the frustration experienced.
In order to fully assist and resolve your query please can we request that you provide us with your account or contact details so we can urgently make contact with you.
Kind Regards
The Sage SA Team