SAGE SOUTH AFRICA ABSOLUTELY USELESS

Our business was affected due to covid 19 and when the Government announced businesses to be open, we and many other companies had to put up with our company not being able to invoice and work on sage accounting at all. Emails were sent and i got a phone call informing me my company would be getting a months free subscription for all the problems we experienced. It is now 15 days and i cannot complete cash book and recons and after numerous attempts to sage, I am being informed that Sage has a problem and is not sure when it will be resolved. I have had enough of this unneccessary excuses that has caused me and many other companies loss in business due to the stupidity of SAGE. Who then is responsible for my loss of income and how is this going to be resolved. Failing a resolution of my company being reimbursed from SAGE, I will then be taking legal action. MY SITE CODE IS W39887