BV
Brett V

1 reviews | Active since Apr 2025

15 Apr 2025, 14:31

SAGE should reconsider its business model

With out a doubt the worst customer service unable to resolve queries. Despite sitting for a whole day on the very undermanned chat box online and trying the telephone number on the invoice which does not work. We still have no access to our companies. Sage Accounting Call centre eventually phones and is less than useless and puts the phone down mid conversation because they wont assist. You deserve to be out of business and this year will be my last with Sage accounting and Sage Payroll.

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Replies (1)
Sage South Africa
Sage South Africa's reply15 Apr 2025, 15:24
Official
Good day Brett, 

Thank you for taking our Customer Care Agent's call earlier. They will investigate the situation for you and get back to you on their finding. 

Kind regards
The Sage SA Team