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Peter M
1 reviews | Active since Jul 2011
04 Apr 2019, 13:34
Sage service worse than Telkom
My companies installed Sage Pastel ERP 3 years back. They charge us monthly for technical support but get this. When you call them the intro unashamedly says the AVERAGE wait time is 40 minutes. And they mean it !! How can a company charge for a service that one has to clock up 40 minutes airtime??
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Sage South Africa's replyOfficial
04 Apr 2019, 13:38Good day Peter,
Thank you for commenting - were you able to be assisted or do you still require assistance - please will you forward your information through to our Customer Care Team so that they can follow up on your behalf, remember to supply your customer number / site code . Email address is ***
Kind regards
The Sage SA Team
Thank you for commenting - were you able to be assisted or do you still require assistance - please will you forward your information through to our Customer Care Team so that they can follow up on your behalf, remember to supply your customer number / site code . Email address is ***
Kind regards
The Sage SA Team
Sage South Africa's reply04 Apr 2019, 13:38
Official
Good day Peter,
Thank you for commenting - were you able to be assisted or do you still require assistance - please will you forward your information through to our Customer Care Team so that they can follow up on your behalf, remember to supply your customer number / site code . Email address is ***
Kind regards
The Sage SA Team
Thank you for commenting - were you able to be assisted or do you still require assistance - please will you forward your information through to our Customer Care Team so that they can follow up on your behalf, remember to supply your customer number / site code . Email address is ***
Kind regards
The Sage SA Team