DH
Darlene H

1 reviews | Active since May 2015

06 Mar 2018, 13:55

SAGE SA - APPALLING SERVICE!!

As we speak I have been waiting on the phone to be served by SAGE SA for 40 minutes - part of the drivel I am listening to is "We are ready & waiting to help you out" - REALLY - WHEN - NEXT YEAR???? I have been trying to get assistance for several weeks now. I have never had such poor service from any company - I cannot believe I am paying them!!

0
Replies (2)
Sage South Africa
Sage South Africa's reply06 Mar 2018, 14:21
Official

Dear Valued Customer

Thank you for raising your concerns.

We'd like to apologise for the frustrating experience.


In order to assist you, please can you send us your account details in order for us to make contact with you.


Kind Regards
The Sage Support Team

Sage South Africa
Sage South Africa's reply06 Mar 2018, 14:55
Official

Dear Valued Customer

Thank you for your response.

Please advise if you need assistance with Payroll or Accounting, in order to direct your request to the correct department.

Regards

The Sage Support Team