CF
Cheryl F
1 reviews | Active since Nov 2017
29 Apr 2025, 17:17
Sage refund debarkle
cancelled our subscription but SAGE still deducted the yearly fees from our account. 2 months and still no refund. Being sent from pillar to post with no one in Sage being able to tell us when the refund will take place
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Sage South Africa's replyOfficial
30 Apr 2025, 08:41Good day Cheryl,
Thank you for taking the time to talk to our Customer Care Agent - as per your discussion you received the refund this morning. The other points that you raised we will address internally. Wishing you a speedy and successful recovery.
Kind regards
The Sage SA Team
Thank you for taking the time to talk to our Customer Care Agent - as per your discussion you received the refund this morning. The other points that you raised we will address internally. Wishing you a speedy and successful recovery.
Kind regards
The Sage SA Team
Sage South Africa's reply30 Apr 2025, 08:41
Official
Good day Cheryl,
Thank you for taking the time to talk to our Customer Care Agent - as per your discussion you received the refund this morning. The other points that you raised we will address internally. Wishing you a speedy and successful recovery.
Kind regards
The Sage SA Team
Thank you for taking the time to talk to our Customer Care Agent - as per your discussion you received the refund this morning. The other points that you raised we will address internally. Wishing you a speedy and successful recovery.
Kind regards
The Sage SA Team