RS
RIANA S

1 reviews | Active since Mar 2009

13 Jun 2019, 13:26

SAGE = POOR SERVICE

Extremely difficult and time-consuming to report and solve a problem. I have been struggling for 3 weeks to have a unwarranted service termination turned around. There seem to be a permanent shortage of staff to man the phones and the online chat support. They are ALWAYS experiencing high call or chat volumes and emails are not rep**** to. VERY POOR SERVICE

0
Replies (1)
Sage South Africa
Sage South Africa's reply13 Jun 2019, 15:33
Official
Hi Riana, 

Thank you for your comment - please drop our customer care team an email with all your information so that they can investigate this on your behalf. The email address is *** 

Kind regards

The Sage SA Team