AP
Andrew P

1 reviews | Active since Jun 2010

03 Apr 2018, 15:25

SAGE Pastel VAT update doesnt work

Sage Pastel update for V14 Vat doesn't work for half he companies I have. There's no use in calling their support as there isnt anyone to handle the calls. You'll just hang on endlessly for hours.

I updated my software to their V14.2.2 for the Vat update but it will only open half the companies I have now. I am not happy that this company takes our support money but doesnt offer anything for that money.

DONT EVER BUY A SAGE PRODUCT

0
Replies (2)
Sage South Africa
Sage South Africa's reply03 Apr 2018, 15:41
Official

Dear Valued Customer


Thank you for raising your concerns with us and please accept our sincerest apologies for the frustration experienced.


In order to fully assist and resolve your query please can we request that you provide us with your account or contact details so we can urgently make contact with you.


Kind Regards
The Sage SA Team

AP
Andrew P's update04 Apr 2018, 09:27
Reviewer Update
They did ring me this morning and it has been sorted out.