LS
Lyle S
1 reviews | Active since Jun 2019
05 Jun 2019, 05:27
Sage Pastel Support : Pathetic - Get Ready To Wait
Sage Pastel support is pathetic. Guaranteed you will wait 1 - 2 hours before they will answer a support call. It doesn't matter if you pay for support, you will wait. They don't phone back and for two years now they refuse to spend the money and fix their support system. I would seriously warn anyone to look elsewhere for a financial application and I've been using pastel since version 5.
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Sage South Africa's replyOfficial
05 Jun 2019, 11:22Hi Lyle,
Sorry to hear that you feel this way, should you want to discuss this further with our team - please will you forward your information through to our Customer Care Team and we can take it from there. The email address is ***
Kind regards
The Sage SA Team
Sorry to hear that you feel this way, should you want to discuss this further with our team - please will you forward your information through to our Customer Care Team and we can take it from there. The email address is ***
Kind regards
The Sage SA Team
Sage South Africa's reply05 Jun 2019, 11:22
Official
Hi Lyle,
Sorry to hear that you feel this way, should you want to discuss this further with our team - please will you forward your information through to our Customer Care Team and we can take it from there. The email address is ***
Kind regards
The Sage SA Team
Sorry to hear that you feel this way, should you want to discuss this further with our team - please will you forward your information through to our Customer Care Team and we can take it from there. The email address is ***
Kind regards
The Sage SA Team