VC
VAL C

1 reviews | Active since Dec 2010

01 Mar 2019, 11:13

Sage Pastel so sad they are dying after I have used them for 20 years.

For 20 years I have used Pastel and was extremely happy. Since last year 2018, I really don't know whats happened. The service is shocking. I am not sure if they have reduced their call centre help lines but I just cannot get assistance. Either their phones are down or if they are working I can wait an hour and still not get assistance..... So sad for such a reputable company to start dying like this......... Any suggestions where I can move my accounting and payroll to for a small business of 6 people?

0
Replies (1)
Sage South Africa
Sage South Africa's reply01 Mar 2019, 11:52
Official
Good day Val , 

It's very sad to read the above. If you would like to chat to someone in our Customer Care Team in this regard. Please send your information (customer number as well as site code)  through to them on ***

Kind regards

The Sage SA Team