SAGE PASTEL SERVICE IS SHOCKING!!!!!!

We have Sage Pastel now since July 2017 and have NEVER been able to get through to them telephonically. We can never get assistance and keep having to pay a consultant to come and assist onsite, these bills come up to R3000.00 a session and this is ridiculous! We need to keep paying as they NEVER answer their phones. It is quite clever of them actually! Good way to make money. They are quick to book you for onsite assistance but cant help remotely! I keep getting promises to be helped remote by a consultant but he nevers get back to me with a date and time only when it is for onsite assistance so they can make money!!!!!!!!!!!

we are very, very disappointed with SAGE's service and contemplating going over to QuickBooks.

I definitely do not recommend Sage to anyone!!!!!!!!!!!!!!!!!!!!!!!