Sage Pastel Payroll Call center unmanned

Just trying to get to the bottom of a registration issue has taken me over a week. I firstly tried to do this online by logging into the customer zone but that was useless.

Now trying to phone is taking forever once again. Holding for over half an hour on my cell phone and still no answer. Why dont they hire more people for their call center as this is the case every year regardless of the time of year.

We pay over R30k per year for support yet there's no one at the call center. As soon as something else becomes available we WILL be changing software providers. The software is ******* and support is even worse.

DONT buy SAGE products, you will regret it.